Dental Office Business & Front Desk Specialist

Heartland Dental LLC; Durbin (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Heartland Dental LLC's Grand Cypress Dental Care in Florida is seeking a Business Assistant to join our front office team. You will greet patients, manage front desk duties, answer phones, and handle mail and emails while coordinating with insurance companies.

You’ll use Dentrix for scheduling and records, schedule multiple providers, file claims, post payments, review treatment plan fees, and collaborate with clinicians to optimize office operations.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training required; protect data safeguards.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental LLC's Grand Cypress Dental Care in Florida is seeking a Business Assistant to join our front office team. You will greet patients, manage front desk duties, answer phones, and handle mail and emails while coordinating with insurance companies.

You’ll use Dentrix for scheduling and records, schedule multiple providers, file claims, post payments, review treatment plan fees, and collaborate with clinicians to optimize office operations.