Dental Front Office & Scheduling Specialist

Heartland Dental; Bluffton (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Daily pay

Job summary

Heartland Dental's May River Crossing Dental office is seeking a Business Assistant to support front office operations and patient services. You will greet patients, answer phones, manage mail and emails, and coordinate with insurance companies while using Dentrix for scheduling and records.

You'll schedule multiple providers, process claims and payments, and help implement Heartland Dental systems to optimize office performance, with training and career growth in a stable, patient-focused

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Excellent communication and organizational skills.
• Protect patient privacy and PHI; HIPAA training required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Handle front office duties: phones, mail, emails, and insurance communications.
• Use Dentrix for scheduling and record-keeping.
• Schedule and confirm multiple providers' appointments.
• Process insurance claims and assist with payments and accounts receivable.
• Support providers in implementing Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental's May River Crossing Dental office is seeking a Business Assistant to support front office operations and patient services. You will greet patients, answer phones, manage mail and emails, and coordinate with insurance companies while using Dentrix for scheduling and records.

You'll schedule multiple providers, process claims and payments, and help implement Heartland Dental systems to optimize office performance, with training and career growth in a stable, patient-focused