Dental Front Office & Admin Specialist

Heartland Dental; Delray Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Front Office Business Assistant in Delray Beach, FL. You will greet patients, manage front desk tasks, and coordinate scheduling and insurance communications to ensure smooth office operations and excellent patient care.

You will use Dentrix for scheduling/records, process payments, and support a collaborative team dedicated to patient-first service and HIPAA compliance. This role offers competitive benefits and growth opportunities within Heartland Dental.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training understanding and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems for office optimization.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Front Office Business Assistant in Delray Beach, FL. You will greet patients, manage front desk tasks, and coordinate scheduling and insurance communications to ensure smooth office operations and excellent patient care.

You will use Dentrix for scheduling/records, process payments, and support a collaborative team dedicated to patient-first service and HIPAA compliance. This role offers competitive benefits and growth opportunities within Heartland Dental.