Dental Front Office & Billing Specialist

Heartland Dental LLC; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental’s Dental Care on Longleaf office is seeking a Business Assistant to support the front desk and administrative functions. The role emphasizes patient-first service, accurate scheduling, insurance coordination, and collaborative teamwork across the office.

You will work with Dentrix, handle calls and emails, post payments, and assist with billing while contributing to a positive, efficient patient experience in a multi-provider setting.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• Regular HIPAA training and PHI safeguarding required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails; communicate with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits.
• Post insurance payments and process accounts receivable.
• Explain treatment plan fees and payment options to patients.
• Collaborate with providers to optimize office systems.

Skills

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Heartland Dental’s Dental Care on Longleaf office is seeking a Business Assistant to support the front desk and administrative functions. The role emphasizes patient-first service, accurate scheduling, insurance coordination, and collaborative teamwork across the office.

You will work with Dentrix, handle calls and emails, post payments, and assist with billing while contributing to a positive, efficient patient experience in a multi-provider setting.