Dental Front Office & Insurance Coordinator

Heartland Dental; Lake City (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily pay

Job summary

Complete Dental of Lake City, a Heartland Dental supported office, is seeking a Business Assistant to join our team. You’ll greet patients, manage front desk duties, answer phones, and assist with scheduling and billing using Dentrix.

We value clear communication, reliability, and a patient-first approach. Experience in dental or medical settings helps; we provide training, benefits, and opportunities for growth within Heartland Dental’s network.

Qualifications

• Experience in fast-paced, customer-centric environments in dental/medical settings preferred.
• HIPAA training and data safeguards knowledge desired.
• 1+ year of dental/medical office experience preferred.

Responsibilities

• Greet and welcome patients on entry to create a positive first impression.
• Manage front office duties: phones, mail, email, and patient communications.
• Use Dentrix for scheduling and maintaining records.
• Schedule/confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits.
• Post payments and process accounts receivable; discuss treatment options with patients.

Skills

Front desk

Phone support

Dentrix software

Scheduling appointments

Insurance billing

Accounts receivable

HIPAA compliance

Tools

Dentrix

Microsoft Office

Job description

Complete Dental of Lake City, a Heartland Dental supported office, is seeking a Business Assistant to join our team. You’ll greet patients, manage front desk duties, answer phones, and assist with scheduling and billing using Dentrix.

We value clear communication, reliability, and a patient-first approach. Experience in dental or medical settings helps; we provide training, benefits, and opportunities for growth within Heartland Dental’s network.