Dental Office Assistant: Front Desk & Billing Specialist

Heartland Dental LLC; Coralville (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Education and training

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for Redhawk Dental Care to support the front office and patient flow. You will greet patients, manage phones and emails, schedule appointments, and help with insurance communications.

You’ll use Dentrix for scheduling and records, process claims, post payments, and review treatment plan options with patients. A collaborative team environment with learning opportunities awaits.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with HIPAA training and data safeguards.

Responsibilities

• Greet patients on entry to create a great first impression.
• Handle front office duties: phones, mail, emails, insurance comms.
• Use Dentrix for scheduling and records.
• Schedule/confirm appointments for multiple providers.
• File insurance claims and follow up on benefits.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and payment options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA training

PHI handling

Tools

Dentrix

Dental software

Job description

Heartland Dental is seeking a Business Assistant for Redhawk Dental Care to support the front office and patient flow. You will greet patients, manage phones and emails, schedule appointments, and help with insurance communications.

You’ll use Dentrix for scheduling and records, process claims, post payments, and review treatment plan options with patients. A collaborative team environment with learning opportunities awaits.