Dental Front Office & Scheduling Specialist

Heartland Dental; Madison (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily pay

Job summary

Heartland Dental seeks a Business Assistant to join Four Lakes Family Dental’s team. You’ll support the front office, greet patients, handle scheduling and billing, and collaborate with providers to ensure smooth operations.

The role emphasizes patient service, teamwork, and learning Dentrix while maintaining PHI safeguards and accurate claims processing for optimal office performance.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and commitment to protecting PHI.

Responsibilities

• Greet and welcome patients and manage first impressions.
• Handle front office duties: phones, mail, emails, and patient communications.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and coverage.
• Post payments and manage accounts receivable, review treatment plan fees.

Skills

Customer service

Communication

Organization

HIPAA compliance

Tools

Dentrix

Job description

Heartland Dental seeks a Business Assistant to join Four Lakes Family Dental’s team. You’ll support the front office, greet patients, handle scheduling and billing, and collaborate with providers to ensure smooth operations.

The role emphasizes patient service, teamwork, and learning Dentrix while maintaining PHI safeguards and accurate claims processing for optimal office performance.