Dental Front Office Specialist: Patient Care & Billing

Heartland Dental; Lake Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO

Six paid holidays

Retirement plan

Job summary

Heartland Dental is seeking a Business Assistant for Parkridge Dental Care in Texas to join our team. You’ll greet patients and support front office operations to create a welcoming first impression.

Responsibilities include handling phones and emails, using Dentrix for scheduling, processing claims and payments, and coordinating with providers to optimize office workflow. Strong communication and organizational skills are essential; HIPAA training will be required.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibilities.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail/email, and communications with patients/insurers.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• Process insurance claims, verify benefits, and explain coverage; post payments.
• Collaborate with providers to implement Heartland Dental systems and optimize office workflow.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Parkridge Dental Care in Texas to join our team. You’ll greet patients and support front office operations to create a welcoming first impression.

Responsibilities include handling phones and emails, using Dentrix for scheduling, processing claims and payments, and coordinating with providers to optimize office workflow. Strong communication and organizational skills are essential; HIPAA training will be required.