Dental Office Coordinator & Front Desk Pro

Heartland Dental; Charleston (SC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training and development

Job summary

Heartland Dental is seeking a Business Assistant for Dental Care on Ashley Circle to support front office operations and patient care. The role requires dental experience and a customer-focused mindset.

You’ll greet patients, handle phones and emails, use Dentrix for scheduling, process insurance claims and payments, and assist the team in implementing Heartland systems to maximize office potential. The position offers training and growth within a stable, nationwide network.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI and HIPAA training required.
• Must protect PHI and maintain data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties and communications with patients and insurers.
• Use Dentrix for scheduling and records; schedule multiple providers.
• Post insurance payments and manage accounts receivable; review treatment plan fees.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Dental software

Job description

Heartland Dental is seeking a Business Assistant for Dental Care on Ashley Circle to support front office operations and patient care. The role requires dental experience and a customer-focused mindset.

You’ll greet patients, handle phones and emails, use Dentrix for scheduling, process insurance claims and payments, and assist the team in implementing Heartland systems to maximize office potential. The position offers training and growth within a stable, nationwide network.