Dental Front Office & Billing Specialist

Heartland Dental; Crystal River (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay access

Job summary

Heartland Dental’s Modern Family Dentistry is seeking a Front Office Business Assistant to greet patients, manage phones and scheduling, and support insurance processing. You’ll work in a team-focused environment that values learning, collaboration, and patient-first care.

The role emphasizes front desk duties, insurance verification, and posting payments while collaborating with providers to optimize office operations within Heartland Dental’s supported network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and data privacy awareness required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and scheduling communications.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on pending claims and coverage.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and available payment options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Fast-paced

Customer service

Communication

HIPAA training

Team player

Tools

Dentrix

Job description

Heartland Dental’s Modern Family Dentistry is seeking a Front Office Business Assistant to greet patients, manage phones and scheduling, and support insurance processing. You’ll work in a team-focused environment that values learning, collaboration, and patient-first care.

The role emphasizes front desk duties, insurance verification, and posting payments while collaborating with providers to optimize office operations within Heartland Dental’s supported network.