Dental Office Administrator: Front Desk & Billing

Heartland Dental; Del City (OK); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Job summary

Heartland Dental’s Oklahoma Dental Del City location seeks a Business Assistant to support front office operations and billing processes. You will greet patients, manage phones and emails, and coordinate with insurance providers using Dentrix to schedule and maintain records.

The role emphasizes accurate billing, claims processing, and collaboration with providers to optimize office efficiency and patient care. Training and benefits are provided.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with HIPAA training and data safeguards.
• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

HIPAA training

Job description

Heartland Dental’s Oklahoma Dental Del City location seeks a Business Assistant to support front office operations and billing processes. You will greet patients, manage phones and emails, and coordinate with insurance providers using Dentrix to schedule and maintain records.

The role emphasizes accurate billing, claims processing, and collaboration with providers to optimize office efficiency and patient care. Training and benefits are provided.