Dental Front Office & Billing Specialist

Heartland Dental; Marysville (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

6 paid holidays

PTO

Daily Pay access

Job summary

Cedar Family Dentistry is seeking a Front Office Business Assistant to join the Heartland Dental supported office. You will greet patients, manage the front desk, and support scheduling and billing processes to ensure smooth office operations.

The role emphasizes patient-first service, teamwork, and adherence to HIPAA while using Dentrix for practice management. Training and growth opportunities are highlighted in a collaborative environment.

Qualifications

• Experience in a fast-paced, customer-focused setting.
• Excellent communication and strong organizational skills.
• HIPAA training and safeguarding PHI per role.

Responsibilities

• Greet and assist patients to create a welcoming first impression.
• Manage front desk duties: phones, mail, email, and patient communications.
• Schedule and confirm appointments for multiple providers using Dentrix.
• Process insurance claims and follow up on outstanding claims.
• Post patient payments and manage accounts receivable.
• Explain treatment plan fees and payment options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Fast-paced environment

Customer-centric mindset

Excellent communication

Organizational skills

Tools

Dentrix

Job description

Cedar Family Dentistry is seeking a Front Office Business Assistant to join the Heartland Dental supported office. You will greet patients, manage the front desk, and support scheduling and billing processes to ensure smooth office operations.

The role emphasizes patient-first service, teamwork, and adherence to HIPAA while using Dentrix for practice management. Training and growth opportunities are highlighted in a collaborative environment.