Dental Front Office & Billing Coordinator

Heartland Dental; Rolesville (NC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental, a national dental support organization, is seeking a Business Assistant to join Dental Care of Rolesville. You will support front office operations, greet patients, and help ensure a smooth flow of daily activities in a patient-centric environment.

Responsibilities include answering phones, scheduling, insurance claims, posting payments, and coordinating with providers to optimize office efficiency and patient care. Training and growth opportunities are emphasized.

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Excellent communication and organizational skills.
• HIPAA awareness and PHI handling training required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and coverage.
• Post payments and manage accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer-centric experience

Communication skills

Job description

Heartland Dental, a national dental support organization, is seeking a Business Assistant to join Dental Care of Rolesville. You will support front office operations, greet patients, and help ensure a smooth flow of daily activities in a patient-centric environment.

Responsibilities include answering phones, scheduling, insurance claims, posting payments, and coordinating with providers to optimize office efficiency and patient care. Training and growth opportunities are emphasized.