Dental Office Admin & Scheduling Specialist

Heartland Dental LLC; Fort Lauderdale (FL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Heartland Dental LLC, through its First Impressions Smile Center, is seeking a Business Assistant to support the front office and administrative functions. The role involves greeting patients, managing communications with insurance, and coordinating appointments for multiple providers in a fast-paced dental office.

Ideal candidates will have experience in customer service, strong organizational and communication skills, and familiarity with dental software such as Dentrix.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required; must safeguard data.

Responsibilities

• Greet and welcome patients as they enter the office to create a positive first impression.
• Manage front office duties: answer phones, check mail and email, communicate with patients and insurance companies.
• Use Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office performance.

Skills

Customer service mindset

Communication skills

Organizational skills

Tools

Dentrix

Job description

Heartland Dental LLC, through its First Impressions Smile Center, is seeking a Business Assistant to support the front office and administrative functions. The role involves greeting patients, managing communications with insurance, and coordinating appointments for multiple providers in a fast-paced dental office.

Ideal candidates will have experience in customer service, strong organizational and communication skills, and familiarity with dental software such as Dentrix.