Dental Office Front Desk & Scheduling Specialist

Heartland Dental; Thornton (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

6 paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for Family Dental of Thornton to support front office operations. The role focuses on patient greeting, scheduling, billing, and coordination with providers to optimize office efficiency.

You will work within Heartland Dental’s supported office network, using Dentrix for records and appointments. A fast-paced environment requires strong communication and HIPAA compliance to protect patient information.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent written and verbal communication skills.
• HIPAA training and PHI protection requirements.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, & communication with patients/insurers.
• Use Dentrix for scheduling and records; schedule appointments for multiple providers.
• Process insurance claims and post patient payments; manage accounts receivable.

Skills

Customer service

Communication

HIPAA compliance

PHI protection

Education

High school diploma

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Family Dental of Thornton to support front office operations. The role focuses on patient greeting, scheduling, billing, and coordination with providers to optimize office efficiency.

You will work within Heartland Dental’s supported office network, using Dentrix for records and appointments. A fast-paced environment requires strong communication and HIPAA compliance to protect patient information.