Dental Front Desk Specialist — Scheduling & Billing

Heartland Dental; Easley (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental’s East Main office is seeking a motivated Business Assistant to support front office operations and patient coordination. You will greet patients, manage phones and emails, and assist with scheduling using Dentrix, while coordinating with insurance companies and providers to ensure smooth patient experiences.

The role emphasizes teamwork, learning, and patient-first service within Heartland Dental’s supportive network, ideal for new graduates seeking growth in a dental office

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills; HIPAA awareness.
• Access to PHI with data safeguards and regular HIPAA training.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: answering phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records; schedule for multiple providers.
• Schedule and confirm appointments; process insurance claims and follow-ups.
• Post payments and manage accounts receivable; review treatment plan fees with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Heartland Dental’s East Main office is seeking a motivated Business Assistant to support front office operations and patient coordination. You will greet patients, manage phones and emails, and assist with scheduling using Dentrix, while coordinating with insurance companies and providers to ensure smooth patient experiences.

The role emphasizes teamwork, learning, and patient-first service within Heartland Dental’s supportive network, ideal for new graduates seeking growth in a dental office