Dental Office Admin & Scheduling Specialist

Heartland Dental; Bellevue (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for Dental Care of Bellevue to support front office operations and patient care. You will greet patients, manage phones, emails, and insurance communications, and help keep Dentrix scheduling and records accurate.

You’ll collaborate with providers and the team to implement Heartland Dental systems, ensure smooth daily office workflow, and deliver excellent patient experiences in a fast-paced dental setting.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• Access to PHI with HIPAA training and safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: answering phones, mail, emails, and insurance communications.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on claims and benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Dental Care of Bellevue to support front office operations and patient care. You will greet patients, manage phones, emails, and insurance communications, and help keep Dentrix scheduling and records accurate.

You’ll collaborate with providers and the team to implement Heartland Dental systems, ensure smooth daily office workflow, and deliver excellent patient experiences in a fast-paced dental setting.