Dental Front Office & Scheduling Specialist

Heartland Dental; Fort Lauderdale (FL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily pay access

Job summary

Heartland Dental is seeking a Business Assistant to join our Fort Lauderdale office and support the front desk, scheduling, and patient communications. You will help ensure smooth daily operations and assist multiple providers with appointment coordination and billing activities.

Ideal candidates bring dental office experience, strong communication skills, and a dedication to patient care. The role offers competitive benefits and opportunities for growth within a large national DSO.

Qualifications

• Experience in a fast-paced customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties, including phones, mail/email, and communications.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Office administration

Dentrix

Communication

PHI handling

Tools

Dentrix software

EHR systems

Job description

Heartland Dental is seeking a Business Assistant to join our Fort Lauderdale office and support the front desk, scheduling, and patient communications. You will help ensure smooth daily operations and assist multiple providers with appointment coordination and billing activities.

Ideal candidates bring dental office experience, strong communication skills, and a dedication to patient care. The role offers competitive benefits and opportunities for growth within a large national DSO.