Dental Front Office & Billing Specialist

Heartland Dental LLC; Little River (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily pay

Job summary

Heartland Dental LLC is seeking a Business Assistant to support the dental office’s front desk and administrative tasks. You will greet patients, manage phones and emails, and coordinate scheduling using Dentrix.

You will handle insurance claims, payments, and AR while partnering with clinicians to maintain efficient office operations. A positive attitude, strong organization, and HIPAA awareness are essential.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI and HIPAA training; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression of our team.
• Manage front office duties, including answering phones, mail, and emails; communicate with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Business Assistant to support the dental office’s front desk and administrative tasks. You will greet patients, manage phones and emails, and coordinate scheduling using Dentrix.

You will handle insurance claims, payments, and AR while partnering with clinicians to maintain efficient office operations. A positive attitude, strong organization, and HIPAA awareness are essential.