Dental Front Office Specialist — Training & Daily Pay

Heartland Dental LLC; Melbourne (FL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Paid time off

Daily Pay

Job summary

Portofino Bay Dental Care, part of Heartland Dental, is seeking a Business Assistant to support the front office and patient experience. The role emphasizes friendly interaction and efficient scheduling and communications.

You’ll work a standard Mon–Fri schedule with shared duties across reception, billing, and coordination with providers. Responsibilities include greeting patients, answering phones, using Dentrix for scheduling and records, processing insurance claims and payments, and

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients entering the office to create a great first impression of the team.
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Portofino Bay Dental Care, part of Heartland Dental, is seeking a Business Assistant to support the front office and patient experience. The role emphasizes friendly interaction and efficient scheduling and communications.

You’ll work a standard Mon–Fri schedule with shared duties across reception, billing, and coordination with providers. Responsibilities include greeting patients, answering phones, using Dentrix for scheduling and records, processing insurance claims and payments, and