Dental Front Office & Admin Coordinator

Heartland Dental; Melbourne (FL); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Résumé du poste

Portofino Bay Dental Care, backed by Heartland Dental, seeks a friendly Business Assistant to support front office operations. You will greet patients, handle phones and emails, and help coordinate scheduling using Dentrix to keep the office running smoothly.

Join a collaborative team that values learning and patient care, with competitive benefits and opportunities for growth within a nationwide dental support network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI; regular HIPAA training and data safeguards required.

Responsabilités

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, and emails.
• Use Dentrix for patient scheduling and records; schedule multiple providers.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Connaissances

Customer-focused

Excellent communication

HIPAA awareness

Outils

Dentrix

Description du poste

Portofino Bay Dental Care, backed by Heartland Dental, seeks a friendly Business Assistant to support front office operations. You will greet patients, handle phones and emails, and help coordinate scheduling using Dentrix to keep the office running smoothly.

Join a collaborative team that values learning and patient care, with competitive benefits and opportunities for growth within a nationwide dental support network.