Dental Front Office & Billing Specialist (Daily Pay)

Heartland Dental LLC; Madison (WI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Four Lakes Family Dental is seeking a Business Assistant to join our team in a fast-paced, patient-focused dental office. The role supports front office operations, scheduling, insurance coordination, and financial processing to ensure smooth daily workflows.

You will use Dentrix for scheduling and records, greet patients, manage communications with patients and insurance companies, and collaborate with clinicians to optimize office efficiency and patient care.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills are required.
• HIPAA training awareness and PHI protection are expected.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records; schedule and confirm multiple providers' appointments.
• File patient insurance claims and follow up on claims, verify benefits, and explain coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

Front office duties

Tools

Dentrix

Job description

Four Lakes Family Dental is seeking a Business Assistant to join our team in a fast-paced, patient-focused dental office. The role supports front office operations, scheduling, insurance coordination, and financial processing to ensure smooth daily workflows.

You will use Dentrix for scheduling and records, greet patients, manage communications with patients and insurance companies, and collaborate with clinicians to optimize office efficiency and patient care.