Dental Front Desk & Admin Assistant — Daily Pay

Heartland Dental LLC; Flagler Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

6 paid holidays

Paid time off

Daily pay on demand

Job summary

Heartland Dental LLC's High Tides Dental Care is seeking a Business Assistant to support the front office, greet patients, answer phones, and manage email and office communications. You’ll use Dentrix to schedule appointments, verify benefits, file insurance claims, post payments, and support multiple providers, aiming to streamline office operations.

This role emphasizes patient-first service, HIPAA-compliant handling of PHI, teamwork, and ongoing training with competitive benefits and growth

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• PHI protection and HIPAA training will be required.
• 1+ years of dental or medical office experience.
• 1+ years of insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Communication

Organizational skills

Customer service

Job description

Heartland Dental LLC's High Tides Dental Care is seeking a Business Assistant to support the front office, greet patients, answer phones, and manage email and office communications. You’ll use Dentrix to schedule appointments, verify benefits, file insurance claims, post payments, and support multiple providers, aiming to streamline office operations.

This role emphasizes patient-first service, HIPAA-compliant handling of PHI, teamwork, and ongoing training with competitive benefits and growth