Dental Front Office Specialist: Scheduling & Billing

Heartland Dental; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay access

Job summary

Heartland Dental's Advanced Dental Care in Tallahassee is seeking a Dental Front Office Assistant/Business Assistant to greet patients, manage the front desk, and assist with billing using Dentrix. You’ll schedule for multiple providers, handle calls and emails, and process claims and payments to keep the office running smoothly.

This role emphasizes excellent patient service, HIPAA compliance, and teamwork to support Heartland Dental’s systems and a positive patient experience.

Qualifications

• 1+ years of front desk experience in dental/medical settings.
• Experience handling insurance billing and accounts receivable.
• Proficiency with Dentrix or similar dental software.

Responsibilities

• Greet and welcome patients as they enter the office and create a great first impression.
• Manage front office duties, including answering phones, mail, and emails.
• Schedule and confirm appointments for multiple providers using Dentrix.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Front desk experience

Customer service

Communication

Organizational skills

Team collaboration

Tools

Dentrix

Job description

Heartland Dental's Advanced Dental Care in Tallahassee is seeking a Dental Front Office Assistant/Business Assistant to greet patients, manage the front desk, and assist with billing using Dentrix. You’ll schedule for multiple providers, handle calls and emails, and process claims and payments to keep the office running smoothly.

This role emphasizes excellent patient service, HIPAA compliance, and teamwork to support Heartland Dental’s systems and a positive patient experience.