Dental Office Front Desk & Billing Coordinator

Heartland Dental LLC; Dacula (GA); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Descripción de la vacante

Heartland Dental LLC administers a Business Assistant role at Apalachee Family Dental, a Heartland Dental supported office. You will support the front desk, handle calls and emails, and assist with scheduling, billing, and patient communications.

The ideal candidate thrives in a patient-centered environment, protects PHI, and works closely with the team to optimize office efficiency and patient care. Training and growth opportunities are provided.

Formación

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and strong organizational skills.
• Access to minimum PHI and regular HIPAA training; protect patient data.

Responsabilidades

• Greet and welcome patients to create a positive first impression.
• Manage front office duties, answer phones, mail, and emails; communicate with patients and insurers.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• Process insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post payments and manage accounts receivable; discuss treatment plan options with patients.
• Collaborate with providers to implement Heartland Dental systems to improve office potential.

Conocimientos

Customer service

Excellent communication

Organizational skills

HIPAA compliance

PHI privacy

Herramientas

Dentrix

Descripción del empleo

Heartland Dental LLC administers a Business Assistant role at Apalachee Family Dental, a Heartland Dental supported office. You will support the front desk, handle calls and emails, and assist with scheduling, billing, and patient communications.

The ideal candidate thrives in a patient-centered environment, protects PHI, and works closely with the team to optimize office efficiency and patient care. Training and growth opportunities are provided.