Dental Front Office & Billing Specialist

Heartland Dental; Warrenton (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Heartland Dental seeks a Business Assistant for Family Dental Care of Warrenton to greet patients, manage front desk duties, and coordinate scheduling using Dentrix. You will handle insurance claims, payments, and collaborate with providers to optimize office operations.

The role emphasizes excellent communication, organized workflow, and adherence to HIPAA, with training and growth opportunities within a supportive team at Heartland Dental.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI data protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, and emails.
• Schedule appointments using Dentrix for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post payments and manage accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Support providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental seeks a Business Assistant for Family Dental Care of Warrenton to greet patients, manage front desk duties, and coordinate scheduling using Dentrix. You will handle insurance claims, payments, and collaborate with providers to optimize office operations.

The role emphasizes excellent communication, organized workflow, and adherence to HIPAA, with training and growth opportunities within a supportive team at Heartland Dental.