Dental Front Office Specialist – Scheduling & Billing

Heartland Dental; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Prescription drug coverage

401(K) retirement plan

6 paid holidays

2 weeks paid vacation

Job summary

Heartland Dental Northeast Indy is seeking a friendly front office Business Assistant to greet patients, answer phones, and manage communications with insurance providers. You will use Dentrix to schedule and maintain records, coordinate appointments for multiple providers, and handle patient payments with a focus on accurate PHI handling.

The role emphasizes teamwork, fast-paced care, and ongoing learning in a supportive environment.

Qualifications

• Excellent communication and organizational skills.
• The position will have access to PHI; HIPAA training required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Post insurance payments and manage accounts receivable.

Skills

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental Northeast Indy is seeking a friendly front office Business Assistant to greet patients, answer phones, and manage communications with insurance providers. You will use Dentrix to schedule and maintain records, coordinate appointments for multiple providers, and handle patient payments with a focus on accurate PHI handling.

The role emphasizes teamwork, fast-paced care, and ongoing learning in a supportive environment.