Dental Front Office & Billing Specialist

Heartland Dental; Marion (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Benefits for dependents

401(k)

Job summary

Heartland Dental is seeking a Business Assistant for the Marion, IN office to manage front office operations and patient communications. You will greet patients, handle phones and emails, and schedule appointments for multiple providers using Dentrix.

The role includes processing insurance claims, posting payments, and explaining coverage and payment options to patients. This position requires dental front office experience, strong communication, and organizational skills, with HIPAA training

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Training on PHI handling and HIPAA compliance required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records."
• Schedule/confirm appointments for multiple providers in the office.
• File insurance claims and follow up on outstanding claims and benefits verification.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Excellent communication

Organizational skills

HIPAA compliance

Dentrix experience

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for the Marion, IN office to manage front office operations and patient communications. You will greet patients, handle phones and emails, and schedule appointments for multiple providers using Dentrix.

The role includes processing insurance claims, posting payments, and explaining coverage and payment options to patients. This position requires dental front office experience, strong communication, and organizational skills, with HIPAA training