Dental Front Office & Scheduling Specialist

Heartland Dental; Lebanon (TN); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plan

Paid holidays

Paid time off

Zusammenfassung

Heartland Dental and Cedar City Dental Care seek a Business Assistant to support front office operations, greet patients, and coordinate scheduling in a collaborative team environment that prioritizes patient care.

You will use Dentrix for scheduling and records, handle insurance communications, process payments, and support providers in implementing Heartland Dental systems. Prior dental front office experience is preferred; HIPAA training is provided.

Qualifikationen

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Commitment to HIPAA and protecting patient information.

Aufgaben

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail/email, and communication with patients and insurers.
• Use Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Kenntnisse

Customer service

Communication

Organizational skills

Tools

Dentrix

Jobbeschreibung

Heartland Dental and Cedar City Dental Care seek a Business Assistant to support front office operations, greet patients, and coordinate scheduling in a collaborative team environment that prioritizes patient care.

You will use Dentrix for scheduling and records, handle insurance communications, process payments, and support providers in implementing Heartland Dental systems. Prior dental front office experience is preferred; HIPAA training is provided.