Dental Front Office Specialist | Scheduling & Insurance

Heartland Dental; Pittsburgh (Allegheny County); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily pay access

Job summary

Heartland Dental invites a proactive Business Assistant to join Chestnut Hills- Pittsburgh Centre. You’ll greet patients, handle front office duties, manage phone and email communications, and use Dentrix to schedule and maintain records for multiple providers.

You’ll also process insurance claims, verify benefits, and assist with payments and accounts receivable. The role supports a fast-paced dental office with strong teamwork, ongoing training, and a focus on patient care.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and data safeguards awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front desk duties including phones, mail, and emails with patients and insurance companies.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• Process insurance claims and verify benefits; follow up on outstanding claims.
• Post payments and manage accounts receivable; review treatment fees and options.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Dental software

Job description

Heartland Dental invites a proactive Business Assistant to join Chestnut Hills- Pittsburgh Centre. You’ll greet patients, handle front office duties, manage phone and email communications, and use Dentrix to schedule and maintain records for multiple providers.

You’ll also process insurance claims, verify benefits, and assist with payments and accounts receivable. The role supports a fast-paced dental office with strong teamwork, ongoing training, and a focus on patient care.