Dental Front Office & Admin Specialist

Heartland Dental LLC; Lexington (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Heartland Dental LLC, in partnership with Platt Springs Dental Care, is seeking a Business Assistant to support front office operations. You will greet patients, handle phones and communications, and use Dentrix for scheduling and records.

The role collaborates with providers to optimize office performance and ensure patient-first service. The position emphasizes customer service, HIPAA compliance, and ongoing learning within a supportive Heartland Dental network known for stability and growth

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.
• TB test is required pre-employment (not in FL & TN).

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Skills

Customer focus

Communication skills

Organizational skills

Tools

Dentrix

Job description

Heartland Dental LLC, in partnership with Platt Springs Dental Care, is seeking a Business Assistant to support front office operations. You will greet patients, handle phones and communications, and use Dentrix for scheduling and records.

The role collaborates with providers to optimize office performance and ensure patient-first service. The position emphasizes customer service, HIPAA compliance, and ongoing learning within a supportive Heartland Dental network known for stability and growth