Dental Office Front Desk & Business Assistant

Heartland; Spring (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental with its Springwoods Market Dental Care in Spring, TX is seeking a Business Assistant to support front desk operations and patient coordination. You will assist with scheduling, billing, claims, and patient communications, using Dentrix to manage records and appointments.

The role emphasizes patient-first service, teamwork, and ongoing training within a nationally recognized dental support organization.

Qualifications

• Experience in fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI; regular HIPAA training and PHI protection.
• Experience with insurance payment and claims submittals.
• Prior experience with Dentrix.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

HIPAA training

PHI handling

Insurance claims experience

Tools

Dentrix

Job description

Heartland Dental with its Springwoods Market Dental Care in Spring, TX is seeking a Business Assistant to support front desk operations and patient coordination. You will assist with scheduling, billing, claims, and patient communications, using Dentrix to manage records and appointments.

The role emphasizes patient-first service, teamwork, and ongoing training within a nationally recognized dental support organization.