Dental Front Office Pro — Patient Care & Insurance

Heartland; Haslet (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental LLC in Haslet, TX is seeking a proactive Business Assistant to support front office operations. You will greet patients, manage calls and communications, and use Dentrix for scheduling and records while handling insurance claims and patient payments.

The role emphasizes collaboration with providers, treatment plan discussions, and adherence to HIPAA and PHI safety protocols in a growing, patient-focused practice.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answering phones, mail, email, and communications with patients and insurance.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments across providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Customer focus

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental LLC in Haslet, TX is seeking a proactive Business Assistant to support front office operations. You will greet patients, manage calls and communications, and use Dentrix for scheduling and records while handling insurance claims and patient payments.

The role emphasizes collaboration with providers, treatment plan discussions, and adherence to HIPAA and PHI safety protocols in a growing, patient-focused practice.