Dental Front Office & Business Support Specialist

Heartland; Allison Park (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

Paid time off

Daily Pay

Job summary

Allison Park Dentistry, supported by Heartland Dental, is seeking a Business Assistant to greet patients, manage front office tasks, and support scheduling and billing processes. The role emphasizes teamwork, patient care, and adopting Heartland systems to improve office efficiency.

You will work with Dentrix for scheduling, insurance coordination, and payments, while contributing to a courteous, patient‑centered experience and continuous learning within a stable, respected organization.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection requirements.

Responsibilities

• Greet patients and create a positive first impression.
• Handle front office duties: phones, mail, emails; coordinate with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post payments and manage accounts receivable.
• Review treatment plan fees and payment options.
• Collaborate to implement Heartland Dental systems to optimize the office.

Skills

Customer service

Communication

HIPAA compliance

Tools

Dentrix

Job description

Allison Park Dentistry, supported by Heartland Dental, is seeking a Business Assistant to greet patients, manage front office tasks, and support scheduling and billing processes. The role emphasizes teamwork, patient care, and adopting Heartland systems to improve office efficiency.

You will work with Dentrix for scheduling, insurance coordination, and payments, while contributing to a courteous, patient‑centered experience and continuous learning within a stable, respected organization.