Dental Front Office Coordinator

Heartland Dental; Walla Walla (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off (PTO)

Job summary

Heartland Dental is seeking a Business Assistant to support front office operations at a Heartland Dental office in Washington. You’ll help greet patients, manage phones and emails, and coordinate scheduling for multiple providers.

The successful candidate will work in a collaborative team, learn Heartland Dental systems, and contribute to a patient‑centered experience while supporting billing and administrative tasks.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• Access to minimum PHI and HIPAA training required; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Schedule and confirm appointments; utilize Dentrix for scheduling and records.

Skills

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to support front office operations at a Heartland Dental office in Washington. You’ll help greet patients, manage phones and emails, and coordinate scheduling for multiple providers.

The successful candidate will work in a collaborative team, learn Heartland Dental systems, and contribute to a patient‑centered experience while supporting billing and administrative tasks.