Dental Front Office & Billing Coordinator

Heartland Dental; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is seeking a motivated Business Assistant for our Dentistry of Miami office. The role focuses on front-office support, patient communications, and coordinating scheduling across providers.

The ideal candidate thrives in a fast-paced environment, excels in customer service, and understands insurance processes. This full-time position offers benefits and opportunities for growth within the Heartland Dental network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and data protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office tasks: phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records; book appointments for multiple providers.
• Process insurance claims and verify benefits; follow up on outstanding claims.
• Post payments and manage accounts receivable; review treatment plan fees with patients.
• Collaborate with providers to implement Heartland Dental systems for office efficiency.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Tools

Dentrix or dental software

Job description

Heartland Dental is seeking a motivated Business Assistant for our Dentistry of Miami office. The role focuses on front-office support, patient communications, and coordinating scheduling across providers.

The ideal candidate thrives in a fast-paced environment, excels in customer service, and understands insurance processes. This full-time position offers benefits and opportunities for growth within the Heartland Dental network.