Dental Front Office Specialist: Scheduling & Insurance

Heartland Dental; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Paid time off

Job summary

Heartland Dental operates a Winter Garden office seeking a Dental Front Office Business Assistant. The role supports front desk operations, scheduling, insurance processing, and patient communications in a fast-paced environment.

The position emphasizes teamwork, patient-first service, and opportunities for growth within Heartland Dental’s network. Mon-Fri schedule with no weekends, benefits, and ongoing training are highlighted.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with regular HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, email communications with patients and insurers.
• Use Dentrix for scheduling and records; schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on benefits, verification of coverage.

Skills

Customer service

Communication

HIPAA compliance

Dental office experience

Tools

Dentrix

Job description

Heartland Dental operates a Winter Garden office seeking a Dental Front Office Business Assistant. The role supports front desk operations, scheduling, insurance processing, and patient communications in a fast-paced environment.

The position emphasizes teamwork, patient-first service, and opportunities for growth within Heartland Dental’s network. Mon-Fri schedule with no weekends, benefits, and ongoing training are highlighted.