Dental Front Desk & Scheduling Specialist

Heartland Dental; Little River (SC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay access

Education and training opportunities

Job summary

Heartland Dental is hiring a Business Assistant for Dental Care at Little River in South Carolina. The role supports the front office and patient flow, using Dentrix for scheduling and records, handling insurance claims, payments, and coordination with providers to optimize office operations.

The ideal candidate has strong communication and organizational skills, experience in dental/medical settings preferred, and a commitment to patient-first service within a collaborative Heartland Dental

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front desk duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and payments.
• Post payments and manage accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Excellent communication (verbal & non-

Organizational skills

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental is hiring a Business Assistant for Dental Care at Little River in South Carolina. The role supports the front office and patient flow, using Dentrix for scheduling and records, handling insurance claims, payments, and coordination with providers to optimize office operations.

The ideal candidate has strong communication and organizational skills, experience in dental/medical settings preferred, and a commitment to patient-first service within a collaborative Heartland Dental