Dental Front Office Pro: Scheduling & Claims

Heartland Dental; Bridgeville (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Cherry Way Dental is seeking a Business Assistant to join our team and support the front office. You will be integral in greeting patients, handling phones and emails, and ensuring smooth scheduling with Dentrix.

The role involves processing insurance claims, posting payments, and coordinating with providers to optimize office efficiency. The successful candidate will thrive in a fast-paced setting, possess strong communication and organizational skills, and commit to HIPAA standards while

Qualifications

• Experience working in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Regular HIPAA training and PHI protection responsibilities.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and patient communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• Process and follow up on patient insurance claims and benefits.
• Post insurance and patient payments; manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Cherry Way Dental is seeking a Business Assistant to join our team and support the front office. You will be integral in greeting patients, handling phones and emails, and ensuring smooth scheduling with Dentrix.

The role involves processing insurance claims, posting payments, and coordinating with providers to optimize office efficiency. The successful candidate will thrive in a fast-paced setting, possess strong communication and organizational skills, and commit to HIPAA standards while