Dental Front Office Pro: Scheduling, Claims & Care

Heartland Dental LLC; Shelby Township (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Nottinghill Dental Care, part of Heartland Dental, is seeking a Dental Office Assistant to join our front-office team in a fast-paced, patient-centered environment.

You will greet patients, manage phones and schedules using Dentrix, process insurance claims, and support providers to deliver top-quality care. Candidates should have strong communication, organization, and a commitment to HIPAA compliance and PHI protection.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI necessary; regular HIPAA training is required; protect PHI and maintain data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer-focused

Communication skills

Organizational skills

HIPAA compliance

Tools

Dentrix

Job description

Nottinghill Dental Care, part of Heartland Dental, is seeking a Dental Office Assistant to join our front-office team in a fast-paced, patient-centered environment.

You will greet patients, manage phones and schedules using Dentrix, process insurance claims, and support providers to deliver top-quality care. Candidates should have strong communication, organization, and a commitment to HIPAA compliance and PHI protection.