Dental Front Office Admin - Growth & Daily Pay

Heartland Dental LLC; Bridgeville (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Six paid holidays

PTO

Daily Pay access

Job summary

Heartland Dental LLC’s Cherry Way Dental is seeking a Business Assistant to support our front office and deliver patient-centered care in a collaborative team. You will greet patients, handle phones and emails, and use Dentrix for scheduling and records.

Responsibilities include scheduling for multiple providers, processing insurance claims and payments, and reviewing treatment plan fees. This role offers competitive benefits and growth opportunities within a trusted dental network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Regular HIPAA training and PHI protection required.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process AR.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

HIPAA training

Team player

Tools

Dentrix

Job description

Heartland Dental LLC’s Cherry Way Dental is seeking a Business Assistant to support our front office and deliver patient-centered care in a collaborative team. You will greet patients, handle phones and emails, and use Dentrix for scheduling and records.

Responsibilities include scheduling for multiple providers, processing insurance claims and payments, and reviewing treatment plan fees. This role offers competitive benefits and growth opportunities within a trusted dental network.