Dental Front Office Assistant — Scheduling and Billing

Heartland Dental; Coralville (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

6 paid holidays

Paid time off

Daily Pay

Job summary

Redhawk Dental Care is seeking a Business Assistant to support the front office and billing functions in a fast-paced dental practice. You will greet patients, manage phones and emails, and use Dentrix to schedule and document patient visits.

The role involves processing insurance claims, posting payments, and coordinating with providers to implement Heartland Dental systems. The successful candidate will have strong communication skills, a customer-first mindset, and the ability to protect

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibilities.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• Submit and follow up on insurance claims; verify benefits and coverage.
• Post payments and process accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Redhawk Dental Care is seeking a Business Assistant to support the front office and billing functions in a fast-paced dental practice. You will greet patients, manage phones and emails, and use Dentrix to schedule and document patient visits.

The role involves processing insurance claims, posting payments, and coordinating with providers to implement Heartland Dental systems. The successful candidate will have strong communication skills, a customer-first mindset, and the ability to protect