Dental Front Office Pro: Scheduling, Billing & Patient Care

Heartland Dental LLC; Manor (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

PTO

Six paid holidays

Retirement savings plan

Daily Pay

Job summary

Heartland Dental LLC’s Dental Care of North Manor in Manor, TX is seeking a Business Assistant to support front office operations and patient care. The role involves using Dentrix for scheduling and records, managing communications with patients and insurers, and assisting with insurance claims and accounts receivable.

The ideal candidate will have experience in a fast-paced, customer-centric environment, strong communication, and organizational skills, and is comfortable with HIPAA requirements

Qualifications

• Experience in fast-paced, customer-centric environment.
• HIPAA training or access to PHI with data safeguards.
• Excellent communication and organizational skills.

Responsibilities

• Greet patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients/insurers.
• Utilize Dentrix for scheduling and records.
• Schedule/confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental LLC’s Dental Care of North Manor in Manor, TX is seeking a Business Assistant to support front office operations and patient care. The role involves using Dentrix for scheduling and records, managing communications with patients and insurers, and assisting with insurance claims and accounts receivable.

The ideal candidate will have experience in a fast-paced, customer-centric environment, strong communication, and organizational skills, and is comfortable with HIPAA requirements