Dental Front Office Pro | Scheduling & Patient Care

Johnson Family Dental; Schaumburg (IL); On-site; USD 27,552 - 33,062; Full time

Job summary

Acierno Dental is seeking a friendly, organized Business Assistant to join our front office team, ensuring a smooth patient experience from check-in through checkout. The ideal candidate thrives in a fast-paced dental environment and excels at communication, coordination, and problem solving.

Responsibilities include greeting patients, scheduling, handling inquiries, verifying insurance, and maintaining accurate records while collaborating with clinical staff to optimize patient flow.

Qualifications

• Previous front office, customer service, or dental office experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable working with scheduling and office software systems.
• Detail-oriented with a patient-first mindset.
• Positive attitude and ability to work well in a team environment.

Responsibilities

• Greet and check in patients with a warm and professional attitude
• Manage appointment scheduling and maintain an efficient daily schedule
• Answer phone calls, respond to patient inquiries, and provide excellent customer service
• Verify insurance coverage and assist with billing and payment processing
• Maintain accurate patient records and update information as needed
• Coordinate with clinical staff to ensure smooth patient flow
• Support overall office organization and front desk operations

Skills

Front office experience

Communication

Organization

Scheduling software

Attention to detail

Teamwork

Job description

Acierno Dental is seeking a friendly, organized Business Assistant to join our front office team, ensuring a smooth patient experience from check-in through checkout. The ideal candidate thrives in a fast-paced dental environment and excels at communication, coordination, and problem solving.

Responsibilities include greeting patients, scheduling, handling inquiries, verifying insurance, and maintaining accurate records while collaborating with clinical staff to optimize patient flow.