Dental Front Office Pro: Scheduling, Billing & Patient Care

Heartland Dental; Olive Branch (MS); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay access

Job summary

Heartland Dental seeks a full-time Dental Front Office/Business Assistant in Olive Branch, MS to greet patients, manage scheduling, and handle insurance tasks. Proficiency with Dentrix and patient-first approach are essential. This position supports a collaborative team within Heartland Dental's network.

The role requires experience in a fast-paced environment, strong communication, and HIPAA training. Typical hours roughly align with business days, with some flexibility for training and team

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties including answering phones, checking mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Front desk

Customer service

Dentrix experience

HIPAA training

Tools

Dentrix

Job description

Heartland Dental seeks a full-time Dental Front Office/Business Assistant in Olive Branch, MS to greet patients, manage scheduling, and handle insurance tasks. Proficiency with Dentrix and patient-first approach are essential. This position supports a collaborative team within Heartland Dental's network.

The role requires experience in a fast-paced environment, strong communication, and HIPAA training. Typical hours roughly align with business days, with some flexibility for training and team