Dental Front Office & Admin Specialist

Heartland Dental LLC; Gallatin (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

PTO

Job summary

Heartland Dental LLC's Gallatin office is seeking a full-time Dental Front Office/Business Assistant to join our team. You will greet patients, manage front desk duties, and support scheduling and billing in a fast-paced dental setting.

This role uses Dentrix for scheduling, processes insurance claims, verifies benefits, and coordinates with providers to keep the office running smoothly. Join a collaborative environment with strong teamwork and a focus on patient care.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurers.
• Schedule and confirm appointments for multiple providers; use Dentrix for scheduling and records.
• File insurance claims, verify benefits, and explain coverage to patients.
• Post insurance and patient payments and process accounts receivable.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

PHI protection

Tools

Dentrix

Job description

Heartland Dental LLC's Gallatin office is seeking a full-time Dental Front Office/Business Assistant to join our team. You will greet patients, manage front desk duties, and support scheduling and billing in a fast-paced dental setting.

This role uses Dentrix for scheduling, processes insurance claims, verifies benefits, and coordinates with providers to keep the office running smoothly. Join a collaborative environment with strong teamwork and a focus on patient care.