Dental Front Office Pro: Insurance & Scheduling Expert

Heartland Dental; Celina (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Heartland Dental in Celina, TX is seeking a friendly Business Assistant to join our front office team. You’ll greet patients, manage phones and emails, and support scheduling with Dentrix while ensuring smooth insurance processing.

Ideal candidates bring experience in dental or medical settings, strong communication and organizational skills, and a patient-first attitude. We offer comprehensive benefits, education, and growth opportunities with Heartland Dental.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA awareness and PHI protection training.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and patient communications.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers to implement Heartland Dental systems.

Skills

Dentrix

Tools

Dentrix

Job description

Heartland Dental in Celina, TX is seeking a friendly Business Assistant to join our front office team. You’ll greet patients, manage phones and emails, and support scheduling with Dentrix while ensuring smooth insurance processing.

Ideal candidates bring experience in dental or medical settings, strong communication and organizational skills, and a patient-first attitude. We offer comprehensive benefits, education, and growth opportunities with Heartland Dental.