Dental Front Office Pro: Scheduling, Billing & Patient Care

Heartland Dental; Fort Smith (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

Paid time off

Daily Pay

Job summary

Fort Smith Smiles, supported by Heartland Dental, is seeking a friendly Business Assistant to join our front office. You’ll greet patients, handle scheduling using Dentrix, manage phones and emails, and help with insurance claims and accounts receivable.

This role emphasizes teamwork, patient-first service, and ongoing training. You’ll contribute to a positive office culture, participate in HIPAA training, and support the implementation of Heartland Dental systems to optimize office potential.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and data safeguards awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, email, and communication with patients and insurance companies.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

HIPAA compliance

Tools

Dentrix

Job description

Fort Smith Smiles, supported by Heartland Dental, is seeking a friendly Business Assistant to join our front office. You’ll greet patients, handle scheduling using Dentrix, manage phones and emails, and help with insurance claims and accounts receivable.

This role emphasizes teamwork, patient-first service, and ongoing training. You’ll contribute to a positive office culture, participate in HIPAA training, and support the implementation of Heartland Dental systems to optimize office potential.