Dental Front Office & Billing Specialist

Heartland Dental LLC; Kernersville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

6 paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental LLC is seeking a Business Assistant for Smith Crossing Dental Care. In this role, you will manage front office duties, greet patients, and use Dentrix for scheduling and records.

You’ll handle insurance claims, payments, and accounts receivable while collaborating with providers to optimize office operations and patient care. The ideal candidate has 2+ years in dental admin, strong communication skills, and familiarity with Dentrix; the team emphasizes learning, collaboration,

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection practices.

Responsibilities

• Greet and welcome patients on entry to create a great first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Front desk

Customer service

Dental software

HIPAA compliance

Education

Dental admin experience (clinical setting preferred)

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Business Assistant for Smith Crossing Dental Care. In this role, you will manage front office duties, greet patients, and use Dentrix for scheduling and records.

You’ll handle insurance claims, payments, and accounts receivable while collaborating with providers to optimize office operations and patient care. The ideal candidate has 2+ years in dental admin, strong communication skills, and familiarity with Dentrix; the team emphasizes learning, collaboration,