Dental Front Office Specialist – Scheduling & Billing

Heartland Dental LLC; Gainesville (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

University Family Dentistry, a Heartland Dental supported office, is seeking a Business Assistant to join our team. The role involves front office duties, patient interaction, appointment coordination, insurance claims, and collaboration with providers to implement Heartland Dental systems.

You will support the office with scheduling, billing, and patient communications while upholding HIPAA standards and delivering patient-centered care in a fast-paced dental environment.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.
• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Job description

University Family Dentistry, a Heartland Dental supported office, is seeking a Business Assistant to join our team. The role involves front office duties, patient interaction, appointment coordination, insurance claims, and collaboration with providers to implement Heartland Dental systems.

You will support the office with scheduling, billing, and patient communications while upholding HIPAA standards and delivering patient-centered care in a fast-paced dental environment.